What is my Clique ID Password?

If you are prompted for a Clique ID password when attempting to register an account, your e-mail address is currently registered within our database. Please use any previous password assigned to any other Clique Store or Fan Club you may be registered to. If you do not remember your password, please click on the “Forgot […]

Why isn’t my US credit card being accepted?

The first thing that you should check is that the “Billing Address” you entered into the registration form matches the Mailing Address on your credit card statement. If it doesn’t match exactly, then your subscription cannot be processed. Second, please be sure your credit card has credit available. If you are still having difficulty registering, […]

What are these $1.00 charges?

Please note that each time you attempt to register for the fan club or purchase items from the store, the system will attempt to process your credit card payment. The $1.00 “charge(s)” are a normal part of the authorization process. The system seeks a $1 authorization to verify that the credit card is valid. This […]

Can I return/exchange sale items?

Unfortunately, no. All sale items will be final unless the product received is damaged. Then, and only then, will an exchange for the exact same item be allowed within a 10-15 day time frame. You must contact the Jason Aldean Store Support Team at JasonAldeanStore@support.sparkart.com to request a return, refund or exchange. Upon correspondence you […]