Aldean Army presale tickets will ONLY be available for pick up at the venue’s Will Call window on the day of the show. We realize this may not be convenient for some fans, but please understand it is to help ensure that ONLY Aldean Army Fan Club members get presale access to tickets for Jason’s tour dates. With Jason’s continued rise in popularity we have noticed irregularities in ticket purchases that indicates ticket scalpers may be infringing on Army member benefits. The option to mail or print your tickets from Ticketmaster will be eliminated altogether.

Rest assured, picking up your tickets at the venue is simple. Just go to the venue Box Office (or “Will Call” window), and provide them with your name and valid photo ID. Please note, the Name & ID MUST match the name on the credit card used to purchase your tickets. Tickets will be available for pick up on the day of the show only and there are no name changes, transfers, or resale of tickets permitted.

Your Aldean Army Membership allows you access to purchase up to four (4) pre-sale tickets to each event with a total of twenty (20) pre-sale tickets per tour.

We reserve the right to block access to, or cancel an order from, any user that we believe, in our sole and absolute discretion: (i) is or is acting in association with any ticket broker or scalper, (ii) is utilizing automated means to process or place orders, or (iii) whose order exceeds the stated limit. We reserve the right to cancel your account, without refund, for violating these policies.


To help prevent ticket resellers from purchasing PIT tickets reserved for Fan Club, and to keep them available at a reasonable price for our true fans, the Aldean Army Fan Club implemented a Paperless PIT ticketing process (as available per venue). This is the ONLY way for Fan Club members to purchase PIT tickets during presales.

Paperless PIT ticketing process:

  • Buy your tickets using a credit card online.
  • Bring the credit card used to purchase your tickets and a valid government issued photo ID to the venue.
  • At entry you must provide the credit card used to purchase the tickets and a matching photo ID. The name on your ID must match the credit card used to purchase. This means the original ticket purchaser must attend the show and all guests accompanying the ticket purchaser must enter the venue at the same time.


To learn more about Credit Card Entry, “paperless tickets”, visit

Please note that all other non-PIT Aldean Army presale tickets will be issued at the Box Office / Will Call window on the day of the show per the top instructions (do not require matching Credit Card for pick up).

Visit the Jason Aldean Events page for further information regarding ticket presales. If you have any questions or concerns, please contact our support team at