When will I receive my order?

In stock, non-preorder items shipping to addresses within the United States are sent by US Mail (USPS) or FedEx. APO addresses have an average transit time of 10-21 days. Domestic Shipping (US). Our domestic carriers are USPS and FedEx. If FedEx is being used, the “ship to” address may not be a P.O. Box or […]

What are the Meet & Greet Rules/Guidelines?

To be entered into the random drawing for a Meet & Greet: Login to your Jason Aldean.com Aldean Army account. If you are not a member, join here. Once logged in, click on the +TOUR section & select your show. To see when the Meet & Greet contest starts, look on the right hand side […]

Aldean Army Pre-sale Information

ALL Aldean Army Pre-sale tickets will ONLY be available for pick up at the venue’s Will Call window on the day of the show. We realize this may not be as convenient for some of you, but please understand it is to help ensure that ONLY Aldean Army Fan Club members get pre-sale access to […]

What payment methods can I use?

The Jason Aldean Store accepts the following methods of payment for purchases: Credit cards accepted: • MasterCard • Visa • Credit cards issued by U.S., Canadian and Japanese banks We do not accept: • CODs • Layaway plan • Personal checks • Money orders • Phone orders • Credit cards issued by banks outside the […]

How do I change my password?

In order to update your personal information (e-mail, password, address, etc.), please visit the “Account” section of the website. Make sure to click on “Save Changes” or “Submit” when you are done. It may also be helpful to try clearing your cache, deleting your cookies, enabling cookies and resetting your browser before loading the website.