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What is your return/refund/exchange policy?

November 18, 2009

There are no refunds, returns, or exchanges. All sales are final except only in the case of a manufacturer's defect, backorder, unshipped pre-order, or undeliverable package.

Sparkart will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Sparkart. Sparkart will not re-ship any order that is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete.

Need More Help?

Please contact customer support by sending an e-mail to jasonaldean@support.sparkart.com. We do our best to reply to all inquiries within 2 business days.